We are currently rolling out some fully-redundant server options - these are plans with two web server VPS's, two Varnish servers, MariaDB in master-master configuration, and a fully redundant file server in Glusterfs. This will allow us to offer reasonably-priced systems with all-redundant components. We do not have firm pricing for this yet, and are just starting to put up a few configurations for some of our bigger clients. More news soon.
We are in the process of upgrading our remaining CentOS 6 servers to CentOS 6.8 - this is a new release which has a number of improvements. We do not expect anyone to see any issues with this upgrade, which should be transparent other than a few server reboots to install the new kernel.
We are also slowly migrating most hosting plans to CentOS 7. Our new CentOS 7 builds have a lot of new features including a large selection of PHP versions, and a lot of newer facilities for Drupal developers.
As with every hosting company, we're not for everyone. Most of the people who host with us do so for one of several reasons:
They're tired of dealing with huge commodity-hosting companies that don't understand their needs, and can't be bothered to help. We're a small company. If you have a problem you'll deal with someone who actually has a stake in the company and (I promise) will do their best to help.
The one-size-fits-all hosting plans at most companies really don't fit anyone. We have some small shared hosting plans, like everyone else, but we also are willing to do customized hosting packages for the people who don't fit. We're flexible. One example? Our plans offer your choice of different PHP versions which you can select on the control panel. Just pick what you need.
We are very committed to supporting Drupal. We support Drupal from our small shared hosting plans to our full dedicated server plans. We're particularly excited to be supporting a shared hosting plan that works quite well with Drupal 8, and includes all of the tools you'll need for D8 support. Don't get us wrong, this is still a shared hosting plan, with the limitations that brings, but it's a great platform for doing development work and production hosting for lower volume D8 sites.
We understand CMS systems, particularly Drupal and Wordpress. Our servers are built for CMS systems – but they're also general hosting solutions, so if you need to host a static site or Ruby on Rails or some other environment, we can help there too.
Our servers are all managed. So for example, though our VPS systems may cost a little more per month than with some providers, you also won't need to update the server software yourself, or work to keep your server running – we do the server management so you don't have to.
You get full control over the server. All of our plans include ssh access, and our servers have web devel tools like drush, composer, node.js, ansible, git, and more pre-installed for you. So you get the power of a real login, with many of the tools you'll need installed already.
We think your devel workflow is your decision. The trend with a lot of the CMS hosting companies is to pre-build your workflow. We realize that works great for some people – but for others it doesn't. We're happy to work with you, and we think you should get what you want, not what we want.
We have a strong commitment to Open Source, including in our hosting environment. Our stack, control panel and more are all Open Source software (and we think Virtualmin/Webmin/Cloudmin are a lot better than Cpanel).
If you need something else, let us know – we can probably work something out.
The talk of the Internet for the last few days has been a new exploit termed ImageTragick - CVE-2016–3714. It's a potential exploit on any server with the ImageMagick package installed that runs web apps that do not check properly for file type before displaying a file manipulated through the Convert command. It doesn't look like Drupal is VERY exploitable by this (and would only be exploitable if the site used ImageMagick, which is not a lot of them. Wordpress will also only be vulnerable if it uses an extension that calls ImageMagick.
However, since our clients run all sorts of code on our servers, we have just taken steps to mitigate this vulnerability on all of our servers. We don't think this will have any bad effects on any production sites - but if you're suddenly having issues with image processing, this may be why. We've patched the policy.xml file on all of the servers as suggested by Red Hat and CentOS. This should stop any potential exploits until such time that actual patches for ImageMagick are available that are known to actually fix the exploit - probably next week.
For some time now we've offered commercial-quality backup services through the Crashplan Enterprise system. This is a great system for backing up your desktop systems. Back up your laptops while on the road. Make continual backups with multiple revisions automatically. Restore files from any date with a simple interface on your computer. Best of all - keep a copy of your files both on a local system (for fast restores) and on a remote cloud based system of ours (for safety). All with no manual work on your part - it just happens.
Please get in touch if this idea appeals to you. Our rates for this service are competitive, and we can set you up quickly. Works with Windows, Mac, and Linux.
I'm writing a little bit today about some of the concerns that folks are having about Drupal 8, the new hosting requirements it imposes, and particularly the concerns that smaller organizations will not be able to find Drupal 8 compatible hosting plans. There is a lot going on with us and with other hosting companies at the moment to support Drupal 8 and other PHP software that has more modern requirements.